Your privacy matters to us. This page explains what details we collect when you enquire or book, and how we use them.
Who we are
This website is run by Mathura Vrindavan Taxi Services, 35-A Mayur Vihar, Dholi Pyau Road, Mathura (U.P.) 281001 (GSTIN 09CTQPM5178J1ZS). If you have any question about your data, write to info@mathuravrindavantaxiservices.com or call +91 9759071258.
Last updated: 6 November 2026.
What we collect
- Enquiry forms: your name, mobile number, email (optional), travel date, number of persons, vehicle, tour name and message. For partner (B2B) enquiries also the company name, city and business type.
- Calls and WhatsApp: the details you share with us to plan the trip, such as pickup address, train or flight number and travellers' names.
- Automatic data: the page you sent the enquiry from, and basic usage data collected by Google Analytics through cookies (see below).
How we use it
- To reply to your enquiry and send you a quote.
- To plan and run your trip – share driver and vehicle details, and contact you on the day of travel.
- To send booking confirmations and GST invoices.
- To improve our website and services.
- We do not sell your details. We do not send bulk promotional messages without your consent.
Who we share it with
- The driver of your trip gets your name, phone number and pickup details.
- Hotels or partners you asked us to book, only the details they need.
- Our email and website hosting providers, who store the enquiry email.
- Government authorities if required by law.
Cookies & analytics
We use Google Analytics to understand how visitors use the website. It uses cookies and collects data such as pages visited and device type. You can block or delete cookies in your browser settings.
WhatsApp
If you click a WhatsApp button, the chat opens in WhatsApp (Meta). Messages sent there are also covered by WhatsApp's own privacy policy.
How long we keep it
We keep enquiry and booking details only as long as needed for the trip, invoices, accounts and legal requirements.
Your choices
- Ask us to see, correct or delete your details by email or phone.
- Tell us if you do not want any further messages from us.
Security
We take reasonable steps to keep your details safe. Our forms are sent over a secure (HTTPS) connection. No method is 100% secure, so please do not send card numbers or passwords in the form.
Changes
We may update this policy. The latest version is always on this page.
See also our terms and conditions.